Retail & Wholesale Site Intelligence for Smarter, Safer Operations

Transform your retail or wholesale facilitites cameras into a source of operational and safety intelligence. See what's happening across your warehouse aisles, docks, and floor, understand why incidents happen, and keep improving.

Risk Types

Dock Utilization

Extended trailer dwell time tends to ripple quickly across inbound and outbound KPIs in ways that aren't always visible until throughput has already taken a hit. Dock Utilization measures how long trailers occupy dock doors and tracks when loading and unloading activity stalls, surfacing bottlenecks and service delays early enough to act on them.

Behavioral Safety GIF

Bad Lift

Enable your CCTV cameras to conduct ongoing ergonomic assessments on your behalf. With Protex AI, seamlessly detect leading indicators of musculoskeletal injuries, such as incorrect lifting.

Path Efficiency

Layout changes are expensive to get wrong. Continuous measurement of route deviation and travel time gives teams the objective evidence to make decisions confidently. And with Protex AI, you can measure whether changes are actually working after they're made.

Equipment Utilization

Equipment availability and equipment utilization are not the same thing, and the gap is often larger than teams expect. Equipment Utilization measures active use versus periods of low utilization across assets like forklifts, revealing underused resources so teams can get more from what's already on the floor.

Behavioral Safety GIF

Handrail Compliance

Even the tiniest misstep can result in painful accidents. Ensuring the consistent use of handrails is crucial for preventing falls and averting serious injuries. AI can be instrumental in addressing these unsafe behaviors by continually educating teams on workplace safety.

Behavioral Safety GIF

Incorrect PPE Usage

Ensuring correct usage of PPE is an important layer of worker protection. With clips from Protex AI, you can empower your workforce to embrace PPE and cultivate a culture of proactive safety.

Solution Highlights

Meet the market leader in Industial AI. Our unique approach delivers unparalleled flexibility, robust integrations, deep insights, and secure, privacy-focused solutions that set us apart.

Configurability

Our flexible rule-building feature captures critical events unique to your manufacturing facilities. Customizable dashboards help visualize data, spot trends, and act before risks escalate.

Integrations

Our open API seamlessly integrates with your existing EHS stack, enhancing your business intelligence platforms and EHS systems without adding complexity—just streamlined efficiency.

Insights

Copilot, our Gen-AI tool, combined with intuitive dashboards, delivers instant safety insights, enabling you to identify risks, refine protocols, and make confident decisions.

Privacy & Security

We prioritize secure, on-premises video feed processing to protect your data and preserve workforce privacy, all while delivering essential safety insights.

Configurability

Our flexible rule-building feature captures critical events unique to your facilities. Customizable dashboards help visualize data, spot trends, and act before risks escalate.

Integrations

Our open API seamlessly integrates with your existing EHS stack, enhancing your business intelligence platforms and EHS systems without adding complexity—just streamlined efficiency.

Insights

Copilot, our Gen-AI tool, combined with intuitive dashboards, delivers instant safety insights, enabling you to identify risks, refine protocols, and make confident decisions.

Privacy & Security

We prioritize secure, on-premises video feed processing to protect your data and preserve workforce privacy, all while delivering essential safety insights.

Results that speak for themselves

Evidence-backed impact from the clients who know best.

Protex AI showed us there was a lot we didn't know - and how we could get better. We didn’t just buy a platform, we created a valuable partnership that provides us focused insights about our business and how to make sure our employees go home safely each day.

Jeff Barry
Head of Innovation, Dot Foods

“With Protex Intelligence, we’ve traded manual data entry for instant, actionable insights. Instead of spending hours auditing, we can now instantly drill down by shift or risk type and generate heat maps. This automation allows us to identify and correct issues before they escalate, moving us from reactive to a truly proactive safety culture."

Terrence Timothy
Safety Director, Nucor
200+

hours of labour productivity recovered monthly

84%

reduction in targeted 
behaviors

“This tool helps us send colleagues home safe every day to their families and friends.”

Kevin J Thomas
Global VP, EHS, Sysco

Within just a couple of hours, Protex AI showed how people actually moved through the site. That data helped us make effective changes quickly. The time-lapse feature alone paid for Protex AI many times over

Toni Brooks
Health & Safety Manager, Berry Global
80%

reduction in incidents

Protex Delivers Actionable Risk Insights with a True Partnership

Protex Delivers Actionable Risk Insights with a True Partnership

“In Continuous Improvement, we talk about 'work as imagined' versus 'work as done.' This technology finally shows what's actually happening.”

Dave Roberts
SHEQ Director AB Agri UK (Mono)

Protex Intelligence takes minutes to catch issues that would have taken us months to figure out. We are able to go to a specific site and know which actions to drive home.

Industrial Specialist, Leading Manufacturing Company
Protex AI: Revolutionizing Workplace Safety with Proactive Insights

I enjoy using Protex AI because there's not much additional hardware needed since we can leverage existing security cameras. The dashboard is really helpful as it provides different features and abilities, like using heat map or thermal views, which allow us to pinpoint areas with increased risk. There's also a map that shows intersections between powered industrial trucks and pedestrians, which helps us identify risk areas that may need more than just coaching. Another feature I appreciate is the AI capability similar to a chatbot, which allows different users to customize reports to their needs using AI insights, making it easy to gather meaningful reports. The initial setup was great and proved feasibility, opening up opportunities for injury reduction. The team at Protex is quick to respond, innovative, and shares a people-first philosophy with us, focusing on keeping everyone safe.


Day-to-day, Protex helped us quantify things that otherwise looked like minor drops or inconveniences: how often they happened, variability across shifts, departments, times, the factors that that were contributing to it.  With real data behind us, the investment decision made itself.

Ed Casper
Safety Director, Bendix CVS
Major North American
automotive manufacturer
80%

reduction in near-miss events within 54 days of deployment

Top 3 North American food distribution company
13,000

audit hours saved annually

27%

ergonomic risk reduction in first 30 days

Top 3 North American food distribution company
97%

decrease in near-miss events

96%

decrease in PPE non-compliance

Top 3 North American food distribution company
44%

reduction in LTIR

74%

decrease in near miss events

We get to see what’s actually happening on the floor. Then, based on the data, we target changes where they’ll have the most operational impact

Site Manager, Multi-billion dollar North
America chemical manufacturing company

“We get to see what’s actually happening on the floor. Then, based on the data, we target changes where they’ll have the most operational impact”

Site Manager, Multi-billion dollar North
America chemical manufacturing company

Protex AI showed us there was a lot we didn't know - and how we could get better. We didn’t just buy a platform, we created a valuable partnership that provides us focused insights about our business and how to make sure our employees go home safely each day.

Jeff Barry
Head of Innovation, Dot Foods

“With Protex Intelligence, we’ve traded manual data entry for instant, actionable insights. Instead of spending hours auditing, we can now instantly drill down by shift or risk type and generate heat maps. This automation allows us to identify and correct issues before they escalate, moving us from reactive to a truly proactive safety culture."

Terrence Timothy
Safety Director, Nucor
200+

hours of labour productivity recovered monthly

84%

reduction in targeted 
behaviors

“This tool helps us send colleagues home safe every day to their families and friends.”

Kevin J Thomas
Global VP, EHS, Sysco

Within just a couple of hours, Protex AI showed how people actually moved through the site. That data helped us make effective changes quickly. The time-lapse feature alone paid for Protex AI many times over

Toni Brooks
Health & Safety Manager, Berry Global
80%

reduction in incidents

Protex Delivers Actionable Risk Insights with a True Partnership

Actionable insights – We’re not just collecting data; we’re receiving clear, usable insights that help us coach teams and reduce risk in real time.
Measurable impact – We can track trends, quantify risk reduction, and demonstrate real safety improvements over time.
24x7 visibility – Continuous monitoring gives us confidence that we’re proactively managing safety across our operations at all hours.
True partnership – Protex doesn’t just provide a platform; they collaborate with us, review data, and help ensure we’re getting maximum value from the solution.

“In Continuous Improvement, we talk about 'work as imagined' versus 'work as done.' This technology finally shows what's actually happening.”

Dave Roberts
SHEQ Director AB Agri UK (Mono)
Protex AI: Revolutionizing Workplace Safety with Proactive Insights

I enjoy using Protex AI because there's not much additional hardware needed since we can leverage existing security cameras. The dashboard is really helpful as it provides different features and abilities, like using heat map or thermal views, which allow us to pinpoint areas with increased risk. There's also a map that shows intersections between powered industrial trucks and pedestrians, which helps us identify risk areas that may need more than just coaching. Another feature I appreciate is the AI capability similar to a chatbot, which allows different users to customize reports to their needs using AI insights, making it easy to gather meaningful reports. The initial setup was great and proved feasibility, opening up opportunities for injury reduction. The team at Protex is quick to respond, innovative, and shares a people-first philosophy with us, focusing on keeping everyone safe.


Protex Intelligence takes minutes to catch issues that would have taken us months to figure out. We are able to go to a specific site and know which actions to drive home.

Industrial Specialist, Leading Manufacturing Company

Day-to-day, Protex helped us quantify things that otherwise looked like minor drops or inconveniences: how often they happened, variability across shifts, departments, times, the factors that that were contributing to it.  With real data behind us, the investment decision made itself.

Ed Casper
Safety Director, Bendix CVS
Major North American
automotive manufacturer
80%

reduction in near-miss events within 54 days of deployment

Top 3 North American food distribution company
13,000

audit hours saved annually

27%

ergonomic risk reduction in first 30 days

Top 3 North American food distribution company
97%

decrease in near-miss events

96%

decrease in PPE non-compliance

Top 3 North American food distribution company
44%

reduction in LTIR

74%

decrease in near miss events

We get to see what’s actually happening on the floor. Then, based on the data, we target changes where they’ll have the most operational impact

Site Manager, Multi-billion dollar North
America chemical manufacturing company

“We get to see what’s actually happening on the floor. Then, based on the data, we target changes where they’ll have the most operational impact”

Site Manager, Multi-billion dollar North
America chemical manufacturing company

Watch Our 2-Minute Demo Video

Looking to learn more about revolutionizing how you and your team make proactive safety decisions that help contribute to a safer work environment?

Explore our resources

Explore the latest analyst research, expert guides, and free certifications to help your team build the case for industrial AI and stay ahead of the curve.
Blog
Meet the top 100 safety & operations leaders in 2026
Read now
Report
Protex AI ranked market-leading vendor in Verdantix 2026 Video Analytics report
Certification
AI-ready EHS leader free certification
Enroll for free

Ask The Expert

Here are some common questions our product experts have been asked by EHS professionals around the topic of Al safety. If you have any question in particular that you need answered please don't hesitate to contact us.

How does Protex AI improve safety in retail and wholesale environments?

Protex.ai’s product significantly enhances safety in retail and wholesale environments by utilising advanced vision technology to monitor and analyse real-time video streams. It is designed to address specific safety challenges and ensure compliance with safety standards in these bustling settings.

Crowd Management: Protex.ai detects overcrowding and unsafe foot traffic patterns, helping to manage customer flows and prevent accidents or incidents related to high-density areas.

Slip and Fall Prevention: By identifying spillages, wet floors, or other hazards that could lead to falls, the system provides immediate alerts so that staff can quickly address these issues, ensuring customer and employee safety.

Shelf and Stock Safety: It monitors the stability and stacking of items on shelves to prevent merchandise from falling, which could pose risks to customers and staff.

Emergency Evacuation Routes Compliance: Protex.ai ensures that emergency exit paths are clear of obstructions, promoting swift and safe evacuations in case of emergencies.

PPE and Hygiene Monitoring: Protex.ai helps ensure that health and safety regulations are followed, such as employees wearing high-visibility jackets or vests.

What safety risks does Protex AI help mitigate in retail and wholesale operations?

Protex.ai helps mitigate a variety of safety risks in retail and wholesale operations, enhancing both employee and customer safety. Key risks addressed include slip and fall accidents, which are prevalent in these settings due to spills or cluttered aisles. The system promptly detects such hazards, enabling quick cleanup and obstacle removal. Overcrowding, another significant risk, is managed by monitoring customer density in real-time, thus preventing potential injuries and ensuring compliance with fire safety norms related to emergency evacuations. By addressing these diverse risks, Protex.ai effectively reduces the likelihood of accidents and enhances overall safety in retail and wholesale environments.

What types of reports and data does the system provide for safety managers in retail and wholesale operations?

Protex.ai offers extensive reporting and data analysis features that provide strategic managers in retail and wholesale operations with valuable insights into safety and compliance. Protex.ai can generate detailed reports segmented by various metrics, such as shifts, specific incidents, or compliance rates across different areas of operation.

Shift Reports: Managers can receive reports categorised by shifts, offering insights into specific times of the day when safety incidents occur more frequently or compliance varies. This helps in tailoring staff training and scheduling to enhance safety during higher-risk periods.

Incident Reports: Protex.ai automatically logs all safety incidents, detailing the type of incident (such as spills, PPE compliance issues, or crowded areas), location, and time. This enables managers to track trends and pinpoint recurrent problem areas that need attention.

Compliance Tracking: Compliance with established safety rules is continuously monitored, and the system provides compliance reports to help managers ensure all safety protocols are being followed consistently.

Real-Time Alerts and Notifications: In addition to periodic reports, Protex.ai can trigger real-time notifications via channels like Google, Slack, or email, allowing immediate responses to any detected issues.

The robust reporting and notification features not only aid in immediate incident management but also in long-term strategy planning, ensuring a proactive approach to maintaining a safe retail or wholesale environment. These data-driven insights improve decision-making, ensuring that safety standards are upheld effectively across the business.

View more
View less